Holirent.com is a site of ads promoting accommodations for owners wishing to rent their homes directly to holidaymakers. Therefore, does not support Holirent.com cancellations and insurance and they must be resolved between you.
So if you guests that you contact a homeowner about an announcement of holiday accommodation, make sure good to clarify the conditions and possible cancellation of insurance options.
It is best to clarify all these points from the start to make your holiday happen in the best possible conditions and that the owner can rent you a vacation home with confidence. You can find more details on this page "Terms and Conditions"